Every IT company is familiar with the software bug which is an error, failure or fault that turn out to be incorrect or unexpected outcome. Something which is not working as designed is known as a bug. These bugs are inevitable in developing software. Even if you come across one bug then often there are more issues that bugs may be hidden somewhere in the code.
All through the development process, it becomes essential to track bugs so that the small issue doesn’t turn into significant concern. In your business dealings, the customer will not buy the products that contain bugs.
The bug tracking software is also known as “Issue tracking” or “Defect tracking” that will make the projects of the development team bugs free on which the clients can rely confidently. It will deliver quality software and web development projects. You can make progress with your software projects in your IT Company if you experience simple yet effective workflow that provides the platform to report and track errors in the software or website.
The open source bug tracking tools are the stress-free way to gain knowledge of the software and to put up a new workflow within the process. Even they are free to use your team track issues at no cost by employing free bug tracking tool.
What are the advantages of using a bug tracking software?
The bug tracking system works as a better tester that understands the defects trends and defects reporting standards. It checks the duplicates and invalid suggestions. The advantages that an open source bug tracking tool provides are as follows:
Deliver high-quality product
The open source issue tracker helps to track all the issues and bugs in the product. It ensures that all the detected bugs get fixed. The correct bug tracking tool assists with in-depth bug analysis. By and large, it provides visibility to the overall direction of the project.
Improve Return on Investment (ROI) by reducing the cost of development
The open source issue tracker software helps with bug prioritization and assignment based on severity and importance. The development team can focus on high priority bugs first in place of low priority ones.
It is easier to identify trends by taking up open source bug tracking tool. It leads to quicker root cause detection and resolution. It serves as a knowledge powerhouse for future references that drives to less iteration and reduces development efforts. As an outcome, the unwanted delay in the delivery of the project gets eliminated which in turn lessens the overall cost of the development.
Offers better teamwork, communication, and connectivity
Bug tracking tool keeps everyone on the same page due to task collaboration, email notifications, and in-app chat. Timely the right resources can be assigned to test or fix bugs. The communication gap gets eliminated; transparency and accountability get improved due to real-time access, review, update and bug reports. Everyone work towards the common goal as they are aware of the progress.
Detects issues earlier and understands defect trends- At one centralized location, the bug tracking tool allows the company to track all the bugs. The insightful reports around defect trends and open & closed bug trends guide insufficient resource planning and budgeting. The tool tells who reported and fixed the bug, what the priority is and how long it took to set.
Provides better service and customer satisfaction
In a single view or through instant email notifications the QA team, managers, developers, and customers will come to know the status updates of the reported issues. The customers feel happy and satisfied when they experience direct involvement in the testing phase due to bug tracking software.
In this article, you will come to know about the best 8 free and open source bug tracking software solutions that will boost up your IT sector efficiently.
The Best 8 Free and Open Source Bug Tracking Software Solutions
MantisBT is built on PHP and finds compatibility with Windows, Mac OS X systems and Linux. On the internal servers, the team can download and maintain MantisBT.In MantisBT the “My View” display shows unassigned bug tickets, a project timeline similar to activity feed and lists newly customized and resolved tickets. Through messages or bug ticket comments the users can work together on issues. Using RSS feeds they can stay informed of team activities.
Usually, it is used as a bug tracker, but you can arrange the system to manage larger projects as well. It is considered one of the best open source bug tracking software solutions. On the number of issues or projects that gets tracked in the application, it holds no restrictions and allows for an unlimited number of users. The self-hosted free version comprises of all features.
MantisBT Bug tracking software (Source: MantisBT)
Git and Subversion serve as Source code integration
From creation to resolution track the time
Arrange role-based access for the users
Maintains custom fields
Reports and graphs are printed, exported and shared
For bug updates and comments set up the email alerts
Many projects per instance
Watch issue change history and roadmap
Unlimited number of users, issues and projects can be supported
Specifically, Trac is put up for development projects and issue tracking. But you can make use of it for requirements and document management. It holds a minimalist design and an integrated wiki. It integrates with Apache Subversion and GitHub.
As an open source, Trac is available under a modified BSD license though the older versions released under the GPL. It can be used to browse through the code, and when you integrate Trac with SCM, and then you can view history and changes. In order, a timeline shows all current and past projects while the roadmap highlights the upcoming milestones.
Trac bug tracking software(Source: Trac)
Written in Python and is familiar with SQLite, MySQL, and PostgreSQL
Within a single solution- bug tracker and Wiki
Tracking of project progress through a history timeline
Plugin functionality via custom components
Use Python for custom logging of system messages
Ticketing system features submissions, support issues, and task management
One of the first web-based bug tracking tools was Bugzilla which was initially used by the Mozilla project. It was, and probably still it is considered one of the best-known bug tracking tools. The big enterprises and some pretty substantial open source projects always make use of Bugzilla.
It offers powerful search capabilities, time tracking, and duplicate bug detection and a patch reviewer that skim lines of code. Within a bug, you can leave private comments and notes and grant access to specific bugs to any relevant member of the team.
Bugzilla Bug Tracking Software
Outstanding database structure for better performance and scalability
Protects privacy due to excellent security
Searches can be remembered due to the advanced query tool
The system runs on MySQL, Oracle, and PostgreSQL and entails the installation of Perl
User profiles are editable, and email preferences are comprehensive
Wide-ranging permissions system
Sets up automatic reports to run on a chosen schedule
It is an open source issue tracker that combine with SCM(Source Code Management System). While for reporting purposes, Gantt charts and calendar it supports multiple platforms and multiple databases. It is a project web application developed by using Ruby on Rails framework.
It is cross-platform and cross-database. It got released under the terms of the GNU General Public License v2(GPL)
Redmine Bug tracking softwareSource:Redmine)
Flexible issue tracking system and role-based access control
Supports Multi Language and multiple databases
Manages news, documents, and files
Through email creates an issue
Calendar and Gantt chart
Per project wiki and forums
User self-registration support
Various databases and projects support
email notifications and feeds
Custom fields meant for time-entries, issues, users, and projects through email issue creation
JetBrains offers this open source issue tracker software. The search query functionality searches the full text of a bug. By using tags, you can group issues or track related bugs by linking different matters to each other. It will allow you to handle agile projects as it enjoys all features like scrum boards, backlogs, custom workflows –the works.
The YouTrack’s REST API allows end-users to report issues from various third-party apps. It is accessible both as a cloud-based service and stand-alone server. With a live dashboard, users can track both individual and team progress which gets updated in real time. As a result, the team stays on the same page. These open source issue tracking tools support both Scrum and Kanban methodologies.
YouTRACK bug track software
Takes account of the timed issue, iteration, and project tracking
Issue distribution, timeline, state transition and time management all get reported
Set up IM notifications or email for issue updates, resolution or user comments
Organize issues by status with the help of filters and tags
Command Window can modify multiple points
BugHerd enjoys the modern approach to bug management. It is the virtual layer on the top of the website. Like a sticky note, the BugHerd feedback will get pinned to the issue. Only the team and clients can see it.
For creating the bug tracking tool-free, this software makes use of the latest available frameworks. You will find the frame simple and efficient that produces tangible results in less time. This software addresses itself as ‘sticky notes of bug tracking.’ It is firmly put up as a platform which gets used on live websites. It is a full-featured bug tracker without the complexity.
BugHerd bug tracking software
Directly into the browser point and click the bug reporting widget
Automated screen capture uploaded next to the actual ticket
User’s detailed report of submission- selector, resolution, browser, etc
Create and monitor projects to observe the performance
Mix with GitHub, Basecamp, Zapier, and many other leading apps
On every issue upholds vital details that get logged with the data
DoneDone emphasizes the belief that bugs testing is about simplicity. You can track the customer tickets by getting an actionable workflow. The moment bugs appear you can work through it with your team. It is a useful issue tracker that merely works. For mid-sized organizations, it is a great tool that deals with client feedback on websites. The reporting and project management features are pretty slim.
You can complete the functionality with the pre-built integrations by employing favorite tools- JIRA, Zendesk, Zapier, Basecamp, Redmine, PivotalTracker and much more. In CSV, XML and JSON formats you can export data from BugHerd.
DoneDone bug tracking software(Source:DoneDone)
Daily, the performance gets illustrated by the flexible reports
Real-time browser supported notifications
For the commits sync the GitHub and Bitbucket accounts
Collect user feedback through the public issue tracker
In charge of the ticket is defined by the customer user prefixes
Webissues is the open source bug tracking software as it can store and track issues by making use of various attributes, comments file attachments, and descriptions. In August 2015, the 1.1.4 version was released that offers a simplified mobile version of the web client. The 1.1.5 version adds a few minor features and fixes some bugs. In the global list of issues, it is possible to filter the problems by project quickly.
It has many capabilities and is highly customizable. You will find it easy to install and use. As an open source issue tracking system, it works with a desktop client as well as the web-based interface.
Webissues bug tracking software(Source: Webissues)
Send and receive emails
Creates reports and export data
Security and rights management
Filter and search issues
Track new and modify issues
Use a web dashboard to access the problems of the custom web client
Custom filters from public/private requirements meant for individual tickets
For Unix, OS X systems and Windows serves as the desktop client
To recognize patterns check existing or upcoming tickets against custom filters
The possibility of an anonymous environment
All communications are behind SSL
If the bug tracking tool is better than the quality of the product will also be better. It is essential to have a reporting facility, assigning, reports, storage, and retrieval for a bug tracking software.
In every stage of the development process, the bug tracking gets involved which in turn can help developers to be productive. The open source bug tracking software offer solutions faster.
The rigorous bug tracking tools free processes protect the interests of the parties that are involved in development process.
In future artificial intelligence (AI) and machine learning (ML) will involve in catching software bugs to a source-code repository.
Choose one of the best open source bug tracking tools from the list as mentioned above for your IT business. The open source issue tracker software will bring what was accurately requested. The customers will receive what they required, and the biggest advantage is that it will happen on time and within budget.
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