Interview with Chintan Shah – CEO, Brainvire Infotech
1. Please introduce your company and give a brief about your role within the company.
We are an award winning multi-platform technology company enabling digital transformation across various industry domains. We help in Radically improve Digital Enablement using AI / ML, BlockChain, IoT and other Software 4.0 solution. We power
Sustainable Data Driven Digital Engineering Solution. Custom web and mobile solution with Omni channel integrity is what Brainvire excels in. Brainvire has marked its global footprint by establishing 11+ offices and a team of 600+ skilled professionals working to shape ideas globally.
I do hold CEO and President position at Brainvire, I have started Brainvire way back with Digital Transformation envision. I take care of strategic decision making process and progressive plans for the company. I have been working to establish Brainvire as one of the best and results-driven digital agencies out there; focusing on reaching different business segments with high impact solutions.
Don’t Follow Digital Trends Start Them, is our sutra at organization.
2. What was the idea behind starting this organization?
We believed there were big gap in terms of Industry requirements and technology served to them. We want to provide a solution which is really impact to organization and also people life. Brainvire’s one of the main goal is to increase automation, decrease repetitive manual task, enhanced mobility, trust worthy solution and quick ROI.
3. What are the services you offer to your clients?
Software Product Development, Mobile App Development, Web Development Services, Portal Development, Industrial Solutions, Digital Marketing Services, On Demand App Solutions, etc.
4. What is your company’s business model–in house team or third party vendors / outsourcing?
We do hold 600 plus people in our organization so we are able to get the require all the required skills from our internal team only. We are one of the innovative company that empowers their people to keep learning new things by peer learning and helping the community.
5. After service is a necessary part of development. How do you provide customer support to your client?
After service is a key activity for success of any project, and we do provide all the required support for the same. We do have multiple clients to whom we are providing support for last 10 years. Our support does include issues, functional enhancements, customer journey tracking, server maintenance, security patches and many others. We do have team who help our customers on this and we have 24x7 server monitoring and maintenance team.
6. Give your opinions on how far this app revolution can make a difference in the technology world?
Mobile is here to stay and it has made a great impact on all the industries. In this growing world if you want you stay in the race then you have to be mobile ready, and above this it should be KISS (Keep It Smart & Simple).
7. Define your future prospective and vision regarding new technologies like wearable and IoT apps?
We see a huge potential on these technologies, and already seen remarkable growth utilizing the same. It is adding values to the current technology by providing more personalized solutions. We have implemented wearable and IoT apps for medical, real estate, logistics, automotive & other industries and it saved many man hours. We also see remarkable impact of Augmented Reality (AR) and BlockChain solutions.
8. What are the key factors that you consider before deciding the cost of a mobile application?
Targeted audience, complexity, technology, and scalability – manageability needs. We always ask our clients to start with small and check the customer feedback and accordingly move forward so that it can generate better & faster ROI.
9. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?
Ever changing technology and personalized touch, we see this two barriers for outsourcing technology. We have already grown our internal community of developers, so we are always on top of the new technology and we always believes communication is key of success for any outsourcing projects. We do use multiple Project Management tools like Jira, Slack etc. and also schedule call with client every week to keep them posted on the project progress and demo of work done. We also send multiple our consultant at client location for requirement gathering at starting of project and also at the end for training & deployment which adds value to Brainvire efficient consultation.
10. What latest technologies and tools you’re planning to implement for mobile app development?
We are always adopting new technologies, currently we are using Swift & Objective-C for iOS, Java & Kotlin for Android apps and with this we also focus on hybrid technology via Xamarin, React Native, Ionic and Phonegap. Along with this, we are focused on low code platforms using which we can create faster application and better deployments.