Interview with Nitin Garg – CEO, BR Softech
1. Please introduce your company and give a brief about your role within the company.
BR Softech Pvt Ltd. is a leading software, game, and mobile application development company in India and abroad. Our aim is to empower every individual and every organization to achieve more while driving digital-led innovation and digitally enabled intelligent operations for our clients. We help you THINK, DESIGN, DEVELOP, INNOVATE your idea into reality while bringing digital transformation to create lasting imprints.
Being a CEO & the Co-Founder of the company, my role is to harness the individuals potential and grab every opportunity to transform the world with my knowledge. My vision is to bring the digital revolution in various business verticals while possessing unique skills to stand out in this competitive market.
2. What was the idea behind starting this organization?
I started this organization with the vision of transforming the world, bringing digitalization in every industry and build opportunities to revolutionize the business field with my proficiency.
3. What are the services you offer to your clients?
From game development to mobile application and software development, we excel in providing topmost solutions using the latest trends and technologies.
4. What is your company’s business model–in house team or third party vendors/outsourcing?
We have an in-house team of 250 + professionals who specializes in providing with outstanding solutions and excel in the field of information technology. We do not outsource work or hire third-party vendors.
5. After service is a necessary part of development. How do you provide customer support to your client?
Communication and consistency is a key part of our customer support. Our genuine desire to delight our customers with 24/7* customer support follows the customer-centric approach. It helps us keep client requirement in mind and allow us to follow up with the client at each stage to create better understanding.
6. Give your opinions on how far this app revolution can make a difference in the technology world?
The mobile application has changed the way we live and interact with each other. The app revolution is bringing incredible discoveries and shaping our lives into something we have never imagined. The groundbreaking technologies will keep surprising the entire universe with the changing dimension of a dynamic breakthrough.
7. Define your future prospective and vision regarding new technologies like wearable and IoT apps?
The explosion of technology advancement has changed the surface of how industries work. With our contribution, we want individuals to embrace these advanced technologies and transform the lives of millions by running our own programming robot.
8. What are the key factors that you consider before deciding the cost of a mobile application?
The cost of mobile application development purely depends on its complexity and the technology we are using it to develop. It may vary widely depending on the requirement, location, and the targeted audience.
9. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?
There are multiple challenges like:
Human Resources: - Axing of some employees is not a solution, get them trained in new core processes or technologies, sharpen their skills, and they'll grow further along with the organization.
Selecting the Right Service Provider: - Going for a test run before getting into a long-term agreement is a good idea. The vendor should be selected strictly according to the requirements of the organization and the desired output needed.
Cultural Concerns: - Cultural coherence and synchronization can be attained by putting in place a sound multi-cultural sensitization program for both outsourcers as well as the service provider.
Outsource and Forget Cannot Work: - Refined monitoring processes should be set in place so that outsourcing organization is in total control all the time.
To overcome these challenges, one must be persistent in their own way.
10. What latest technologies and tools you’re planning to implement for mobile app development?
After being in the industry for several years and adopting various technologies, now we are more focused on Python and Machine Learning. These technologies enable us to focus on the core functionality of the mobile application and help us identify the trends and pattern. Machine learning helps us deliver a much more personal experience to our customers and allow us to fulfill their requirements in the most effective way.