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Interview with Rahul Mathur – CEO, Arka Softwares

1. Please introduce your company and give a brief about your role within the company.

Established in 2009, Arka Softwares is a leading software and mobile application development company based in Jaipur, India, having branches in other large countries, like the US, UK, and Australia. As an innovation-driven company, we offer our world-class business solutions to SMBs and Enterprises of all possible industries 

My role in the company is to oversee all the necessary internal operations – pivotal decision, paving the path to the future of the company, etc. But still, I prefer to provide my personal approach to every project to ensure only optimum quality of work is delivered to our clients.

2. What was the idea behind starting this organization?

My love for technology and passion for creating things that add value to the world rendered me to start my organization. This is why Arka Softwares is a company of like-minded people who are experienced, passionate, and dedicated to overcoming contemporary business challenges by offering next-gen solutions.

3. What are the services you offer to your clients?

In our decade long of experience, we have significantly expanded our number of services that we offer to our clients. The list comprises development and designing of custom mobile and web applications, CRM, CMS, ERP solutions, Salesforce solutions, AI, IoT, AR/VR app, wearable apps, etc. But that’s not it, we are constantly working on future technologies to prepare businesses for the market of the future.

4. What is your company’s business model–in house team or third party vendors/outsourcing?

We believe in the quality of our work. Hence, our business model completely relies on the in-house team so that we can make sure everything is done according to our standards.

5. After service is a necessary part of development. How do you provide customer support to your client?

I would like to say two words, Communication, and Co-operation. Our customer support depends on transparency. We are always available to our clients. For software security, upgrades, and maintenance, we are just a second away from our clients.

6. Give your opinions on how far this app revolution can make a difference in the technology world?

The app revolution is already disrupting the entire world right now. There are millions of applications in app stores. Every user has hundreds of apps installed on their smartphones. Applications are getting famous that their impact goes beyond the basic convenience they provide. They provide an entire digital experience in themselves. The challenge that we can face is that the consumers of technology are ambitious. They want to try different features and interfaces. To cop-up with the demand our research and development team is working on our proprietary practices that provide more than what the world needs.

7. Define your future prospective and vision regarding new technologies like wearable and IoT apps?

As I have mentioned before, I like to create things that add value to the lives. Wearables and IoT apps are significantly improving the world works today. For example, wearables are helping people with chronic diseases to monitor their health on the go. The world is filled with smart and connected devices, thanks to IoT. I believe that these technologies are relatively new and hold great potential which has to be explored. And that’s we are doing and developing new applications and tools that can help in making this world a better place.

8. What are the key factors that you consider before deciding the cost of a mobile application?

There could be various factors. To name a few, the number of features, platforms, 3rd party API integration, hardware integration, involved technologies, and development timeline, etc.

9. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?

Well, since we have an in-house business model. This is how we can ensure the optimum level of quality and customer support which might lack in the outsourcing industry.

10. What latest technologies and tools you’re planning to implement for mobile app development?

I am excited about the virtual assistant, IoT, and AI. These technologies have changed the way we interact with our mobile devices. On the other hand, for businesses, these technologies are saving time, money, and efforts. And the result is, lower operating cost, increased productivity and efficiency.

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