Interview with Suresh Kumar – CEO, PTI WebTech
1. Please introduce your company and give a brief about your role within the company.
Prerna Trimurty Infotech Pvt Ltd (Also known as PTI WebTech) is one of the best & renowned Indian company in the field of mobile and web development located in Jaipur, Rajasthan. The company offers a wide range of services like web & software development, web designing, mobile applications and system integration of software. We are offering our services to overseas clients from numerous countries like United Kingdom, United State, Germany, Canada, Australia, Netherlands, Malta, United Arab Emirates, Singapore, South Africa, etc. Our team consists of talented and professional developers, designers, project managers and much more recruited through a genuine procedure.
Being as a CEO of the company I own the overall responsibility for creating, planning, implementing and integration of the strategic direction of the organization along with the various departments of a business. Apart from this, I play a key role in decision making which is beneficial for the company's growth.
2. What was the idea behind starting this organization?
With an IT background along with the technical degree, I am aware of the pros & cons of this market and thus get an idea of starting this business so that it can be beneficial in both terms i.e. Knowledge enhancement and career growth. I had noticed many challenges which the corporate sector was facing either they are small level or medium level or enterprise level. For solving these challenges got an idea of resolving these challenges with advance technologies and making their online presence which helps these sectors to boost their business. I had worked on this and the result is in front of your eyes as PTI WebTech.
3. What are the services you offer to your clients?
We offer various services to our global clients. These services are named as Web design & development, Ecommerce solutions, Mobile application development, Content Management Systems like Drupal, WordPress, Shopify, Technology Migration and Technologies solutions.
4. What is your company’s business model–in house team or third party vendors / outsourcing?
At PTI's development center, we have an expert & a skilled in-house team so we do not outsource this to third party vendors. We only work on those projects where we believe and confidence that we can add significant value towards assisting our clients with a satisfactory result. Our outcomes are in many forms like creating new revenue channels, improving process efficiency, improving customer engagement, societal change, improved brand visibility, better decision making, improved brand visibility, better decision making and more.
Our work procedure consists of agile methodologies and apart from this we are using Project management tools for managing the project and also there is a centralized repository for management of all work done by the team.
5. After service is a necessary part of development. How do you provide customer support to your client?
After development work and finishing of free maintenance support tenure, we offer the customer support on an hourly basis. We first go through the details which customer provide to us and then share the allotted working hours for completion of that work/details.
6. Give your opinions on how far this app revolution can make a difference in the technology world?
App revolution changes the world and thus become a reflection of user's day to day life. Nowadays we can't resist without using the app for our various works like food ordering, cab booking, online food ordering and much more. Mobile application development is the domain infused with the latest innovations. It has shaped our lives in the latest ways never imagined before. Today there is an app for everything you can think of.
7. Define your future prospective and vision regarding new technologies like wearable and IoT apps?
Both are the latest technologies and also we are planning to implement the solution with these technologies. The future of wearable technology is to develop and produce stylish gadgets fulfilling all of our requirements. Coming to IoT apps these are the frameworks which act as a bridge between the connected devices and complex structures. This will become a boom for the electronics stream and hence other aspects will be the increasing the business efficiency, creation of additional revenue through new markets & products and reduce the overall operating costs.
8. What are the key factors that you consider before deciding the cost of a mobile application?
We follow the multiple factors for deciding the cost of mobile application development. These factors are application functionality, platform selection, supportable devices, hardware devices involved while testing the application, resource allocation, and support & services. Another vital factor is the project's complexity which affects the costing.
9. What are the challenges you see in the outsourcing industry and how much you’re prepared to face those challenges?
Outsourcing is a business practice in which services or work to be done through to a third party. The challenges which we are generally faced with this are mismatched expectations, communication, time zone issues, Service quality, and costing. The best solution to these challenges is the selection of appropriate selection of the outsourcing company along with a professional team, proper documentation, hassle-free communication and much more.
10. What latest technologies and tools you’re planning to implement for mobile app development?
Currently, we are focusing on development frameworks like React Native, Ionic, and Xamarin. Various tools like Phonegap, MoSync, WidgetPad and Appcelerator and we opt for the various programming languages like Swift, C++, Java, HTML5, and PHP.